Privacy Policy

1. Scope, BeVibrant and Fourthwall
This Privacy Policy explains how Be Vibrant FZ-LLC, a Free Zone Limited Liability Company registered and licensed in the Ras Al Khaimah Economic Zone (“RAKEZ”), United Arab Emirates, operating under the BeVibrant brand (“BeVibrant,” “we,” “us,” or “our”), handles personal information through the BeVibrant storefront powered by Fourthwall on which this Policy appears (the “Store”). BeVibrant is the controller or business responsible for personal information when it decides how and why that information is used.
This Policy is a notice, not blanket consent. Where law requires consent or a separate choice, we will request it.
The Store is separate from BeVibrant’s Squarespace website at https://BeVibrant.co (the “Website”). The Website Privacy & Cookie Policy at https://BeVibrant.co/privacy-policy applies to the Website, and the Website Terms at https://BeVibrant.co/terms govern Website use.
Fourthwall provides the Store platform. Under Fourthwall’s current terms, Fourthwall—not BeVibrant—is the seller and merchant of record for Store products and memberships and processes checkout payments and transaction taxes. Depending on the product and fulfilment arrangement, Fourthwall may also handle fraud screening, digital delivery, fulfilment, shipping, returns, refunds, platform security and customer service.
Fourthwall may process some information for BeVibrant as a processor or service provider and other information for its own purposes as an independent controller or business. Its independent processing is governed by https://fourthwall.com/privacy-policy and its applicable terms. This Policy does not replace or rewrite Fourthwall’s obligations or the customer’s agreement with Fourthwall.

2. Information BeVibrant May Receive or Access
Depending on your Store use, BeVibrant may receive or access:
• identity and contact data: name, email, telephone number, username, and shipping or billing contact details;
• order data: order number, date, status, items, quantities, totals, discounts, tax and shipping amounts, refund information, delivery details and marketing opt-in status;
• support data: order-verification details, issue type, messages, photographs, files and other information submitted through Store support or BeVibrant support;
• digital-product data: purchase and delivery status and information needed to provide or troubleshoot access to purchased music or other digital content;
• marketing data: email address, consent, campaign interaction, unsubscribe and suppression status; and
• Store and analytics data: aggregated or limited traffic, source, country, product-view, cart, conversion and campaign-attribution information made available through Fourthwall or a lawfully enabled integration.
Fourthwall and its payment providers collect the payment information needed to complete purchases. BeVibrant does not normally receive or store full payment-card numbers, CVV codes or online-banking credentials.

3. Collection, Purposes and Legal Bases
Information may be collected from you when you order, opt in, request support or otherwise use the Store; automatically through Store technologies; from Fourthwall and authorised providers; or from a service you choose to connect. The Store contact process may use an order number and email to authenticate an order, then collect issue details, a message and supporting files. A request may be routed to Fourthwall, BeVibrant or an involved fulfilment or delivery provider.
Fields identified as required are needed for the stated Store, order or support function. If required information is not provided, the relevant function may not be completed.
BeVibrant may use information to operate and understand the Store; assist with orders, delivery, digital access, complaints, returns or refunds within BeVibrant’s role; answer support, privacy, security or intellectual-property requests; send permitted campaigns; maintain records and honour opt-outs; prevent or investigate fraud, chargebacks, impersonation, piracy, abuse or security threats; comply with law; enforce Store rules or legal rights; defend claims; and improve products, content and customer experience.
Where a legal basis is required, BeVibrant relies on one or more of: a contract or steps requested before a contract; legal obligations; BeVibrant’s or another party’s legitimate interests where not overridden by your rights; consent; or another basis permitted by law.
BeVibrant does not currently make decisions based solely on automated processing that produce legal or similarly significant effects. Fourthwall or payment providers may use automated checkout, security or fraud tools under their own policies.

4. Disclosure of Information
BeVibrant may disclose relevant information to:
• Fourthwall and its payment, fraud-prevention, hosting, support and platform providers;
• manufacturers, suppliers, warehouses, fulfilment partners, carriers and digital-delivery providers involved in an order;
• Google Workspace for BeVibrant business email, and other providers supporting BeVibrant support, analytics, marketing, automation, security, professional advice or recordkeeping, only for authorised purposes;
• courts, regulators, law enforcement or other parties where required by law or reasonably necessary to protect rights, safety or security; and
• a buyer, successor or adviser involved in a lawful merger, restructuring, financing or business transfer, subject to appropriate confidentiality and legal requirements.
BeVibrant does not sell personal information or share it for cross-context behavioural advertising. During the 12 months before the Last Updated date, BeVibrant did not knowingly engage in either activity. Processing independently performed by Fourthwall is addressed in Fourthwall’s Privacy Policy.
5. Cookies, Analytics and Tracking
The Store may use cookies and similar technologies for essential operation, security, preferences, performance, analytics and—only where enabled—advertising or campaign measurement. Fourthwall provides native Store analytics and a cookie-consent control. Where that control appears, use it to manage available categories. Strictly necessary technologies may operate because the Store cannot function securely without them. Browser controls may also block or delete cookies, but this can affect Store features.
As of the Last Updated date, BeVibrant has not independently enabled Google Analytics 4, Meta Pixel or Conversions API, TikTok Pixel, Mailchimp, Zapier, or custom advertising or tracking code on the Store. Before enabling a tool that materially changes BeVibrant’s processing, BeVibrant will update this Policy and provide any notice, consent or opt-out required by law. BeVibrant will configure custom code it controls to respect legally required consent choices. Fourthwall’s technologies are addressed in Fourthwall’s Privacy Policy.

6. Marketing, Official Messages and Scams
An order or support request does not by itself subscribe you to BeVibrant campaigns. BeVibrant sends marketing only where permitted and provides an unsubscribe method. We may retain a limited suppression record after an opt-out so the address is not unintentionally added back.
• info@BeVibrant.co is BeVibrant’s official campaign address for music, launches, creative projects, brand announcements and other promotions. It is not support.
• support@BeVibrant.co is BeVibrant’s official and only direct address for customer support, Store-order assistance, complaints, security, intellectual-property and privacy matters.
Legitimate receipts, payment notices, digital-delivery emails, support messages, fulfilment updates, shipping notices or tracking messages may also come from Fourthwall, the Store-specific support channel, or authorised payment, fulfilment and delivery providers. A different address claiming to be directly controlled by BeVibrant is unverified unless confirmed through support@BeVibrant.co.
BeVibrant will not use an unsolicited message to request your password, one-time code, full card number, CVV, remote device access, or gift-card or cryptocurrency payment. Report suspected impersonation to support@BeVibrant.co and verify orders through the Store or order-status page. Nothing here excludes responsibility imposed on BeVibrant by mandatory law.

7. International Processing, Security and Retention
BeVibrant is established in the United Arab Emirates. Fourthwall and other providers may process information in the United States and other countries. Where required, BeVibrant uses legally recognised safeguards or another lawful transfer mechanism for transfers it controls.
BeVibrant uses reasonable administrative, technical and organisational safeguards appropriate to the information and processing. No online system is completely secure, and absolute security cannot be guaranteed. Do not send unnecessary sensitive information through ordinary email or support forms.
BeVibrant retains information only as reasonably necessary for the relevant purpose, including order assistance, digital access, support, fraud prevention, legal claims, opt-out management and applicable accounting, tax or regulatory duties. Retention depends on the record, relationship, risk and law. When information is no longer required, BeVibrant will delete, anonymise or securely restrict it, subject to lawful backups and preservation duties. Fourthwall determines retention for information it controls under its own policy.

8. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, portability or information about processing; object to processing; withdraw consent prospectively; opt out of certain targeted advertising, sale or sharing; and complain to a competent authority. Lawful exceptions may apply, including for transaction records, fraud prevention, legal claims and identity verification.
For BeVibrant-controlled information, email support@BeVibrant.co with the subject “Privacy Request.” Describe your request and the relevant Store interaction. BeVibrant may request information reasonably needed to verify identity and authority and will respond within the time required by law. For information independently controlled by Fourthwall or another provider, contact that provider; BeVibrant will assist where required.
Use the unsubscribe method in a BeVibrant campaign to opt out. If it fails, contact support@BeVibrant.co. Manage available Store cookie choices through the Store’s cookie settings.

9. Children
The Store is not directed to children under 13, and BeVibrant does not knowingly collect their personal information through it or sell or share the personal information of anyone under 16. Anyone unable to consent or contract lawfully must use the Store only with a parent or legal guardian’s involvement and authorisation where permitted. Report improperly submitted child data to support@BeVibrant.co.

10. Other Policies and Third-Party Services
Store use and purchases are also governed by the Store Terms, Fourthwall’s applicable merchandise terms, and the Store Shipping and Return & Refund Policies. Those documents address use and transactions; this Policy addresses BeVibrant’s handling of Store-related personal information. Mandatory law prevails where it provides stronger rights.
Links to https://BeVibrant.co, social networks, music platforms or other services lead to separately operated services with their own privacy practices. BeVibrant does not control an independent party merely because the Store links to or uses its service.

11. Changes and Contact
BeVibrant may update this Policy for changes in the Store, integrations, practices, providers or law. The revised Policy will show a new “Last Updated” date. Where required, BeVibrant will give additional notice or obtain consent before materially different processing begins.
Data controller/business: Be Vibrant FZ-LLC
Brand: BeVibrant
Registered/licensed in: RAKEZ, United Arab Emirates
Website: https://BeVibrant.co
Privacy, support and Store-order assistance: support@BeVibrant.co
Campaign sender only—not support: info@BeVibrant.co

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